Good to Great: Transforming Organisational Health and Inclusion

Supporting Goodman's commitment to organisational health, safety and inclusiveness

Partnering with Sprouta has been truly transformative for Goodman and personally valuable to me. Their deep understanding of our unique challenges and partner-agnostic approach have been instrumental in driving meaningful change across our organisation. From enhancing organisational health and wellness and the great work around inclusion to developing leadership capability and fostering a sustainable high-performance culture. Sprouta has connected us with the right experts to strategically support our evolving priorities. The impact on our people and organisation has been invaluable, and we deeply value our partnership.

Testimonial from:
Simon Lavercombe
General Manager, People & Culture, Australia

Company Profile:

Goodman Group is a global industrial property and investment group based in Australia. It specializes in the development and management of logistics and industrial properties, particularly in sectors like warehousing and e-commerce. The company also focuses on digital infrastructure, including data centers. Goodman operates in various countries and is known for its strategic approach to real estate and infrastructure investments, often catering to the needs of major global companies.

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Problem Spaces:

Performance
People

Potential Solutions:

Diversity & Inclusion
Employee Health & Wellbeing
High Performance Culture
Organisational Health
Inclusive Leadership

Goodman partnered with Sprouta to explore an initial business need in building a comprehensive Diversity & Inclusion strategy and development of inclusive leadership capabilities that would contribute to the organisation's performance. Following the impact and outcomes of this partnership, Goodman engaged Sprouta to conduct a comprehensive Organisational Health Review. The key deliverable being the development of a clear, focused, and well-defined strategy that would support Goodman with addressing mental health, wellbeing and sustainable performance for the organisation.

Recent engagement survey data and diversity and inclusion work served as key insights to support the business case for change.

Challenges and Opportunity for Impact

Goodman recognised a need to identify and address psychosocial risk factors in the workplace that contribute to and impact mental health and wellness for Goodman employees. There was a need for more accurate data, a clear and meaningful strategy of all workplace factors including root causes that contribute to and impact on the mental health of employees. The result would contribute to compliance with the WHS Act (positive duty around psychosocial risk).

Reduced productivity and sustainable performance being a key risk which contributes to a business impact through:

  • Absenteeism
  • Engagement
  • Talent Attrition
  • Presenteeism
  • Burnout
  • Injury claims
  • Customer and employee experience impacting reputation
  • Collaboration and problem solving.

Enabling workplace safety, wellbeing, diversity, inclusiveness and social equity

Goodman is a specialist global industrial property and digital infrastructure group. Goodman own, develop and manage high-quality, sustainable properties that are close to consumers and provide essential infrastructure for the digital economy.

As part of Goodman’s commitment to the psychological health and safety of their people, Goodman engaged Sprouta together with our Sprouta partner encountas to conduct an Organisational Health Review (positive duty for employers under WHS requirements). This initiative evolved from Goodman's partnership with Sprouta along with Sprouta partner Leaders For Good's work in developing a comprehensive Diversity & Inclusion Strategy and building inclusive leadership capability across Goodman's leaders. The purpose of the Organisational Health Review was to:

Identify and assess organisational factors (enablers and barriers) that affect the wellbeing of people; Review the current controls in place to support the mental health and wellbeing of Goodman employees

Identify key risks and opportunities to address legislative requirements and improve the wellbeing of Goodman’s people; and

Make key recommendations through a report and action plan to address any concern.

Goodman’s objectives included

  • Development of a clear, focused, and well-defined strategy that supports Goodman in achieving its objectives and action plans for promoting a holistic approach to mental health and wellness.
  • Identifying and addressing the psychosocial risk factors in the workplace that contribute to and impact mental health and wellness
  • Improve employee engagement, involvement, and decision making by way of an improved psychologically safe work environment.
  • Develop effective measurement and evaluation of mental health and wellness initiatives to help make informed decisions.
  • Address the unique challenges of a diverse workforce by way of tailored interventions to meet the needs of employee groups.
  • Ultimately a positive shift in employee mental health and well-being to a fully supportive culture that values and prioritises it, contributing to improving job satisfaction, engagement, sustainable performance, productivity, and reduced risk of burnout.

A Good Psychosocial Safety Climate

The review results indicated a good psychosocial safety climate the deliverables include:

  • Development and delivery of a final report with a meaningful strategy that supports Goodman promote a holistic approach to mental health and wellness.
  • Identified the psychosocial risk factors that contribute to and impact mental health and wellness for Goodman employees.
  • Helped develop proper mechanisms to measure and evaluate the effectiveness of interventions.
  • Contributed towards increasing inclusion including voice, decision making and psychological safety across the organisation.
  • Develop further understanding of managers capability in being able to identify and effectively manage mental health issues of employees.

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Leonie Rothwell and Marcus Worrall co-founders of Sprouta.